Independent IT Infrastructure Consultant
I provide experienced hands-on IT support for managed service providers that need extra technical capacity, as well as businesses that need reliable project, infrastructure, and escalation support.
Services
Available for project work, difficult escalations, infrastructure cleanup, migrations, and ongoing technical consulting.
Flexible technical capacity for MSPs that need an experienced engineer to help absorb workload, projects, and escalations.
Deployment, migration, maintenance, and troubleshooting for on-premises and virtualized server environments.
Administration and improvement of Microsoft cloud environments, identity, security, and endpoint management.
Backup architecture, recovery planning, monitoring, and remediation with a focus on dependable recoverability.
General network and firewall support for small and midsize environments, branch offices, and remote users.
Implementation and improvement of the systems IT teams use to manage endpoints, tickets, documentation, and recurring work.
About
Full-Tier Solutions LLC is led by Ford Wright, an IT professional with more than eight years of managed services experience supporting small and midsize business environments. That experience spans day-to-day technical support, complex escalations, infrastructure migrations, virtualization, backup, networking, Microsoft 365, and the operational tools MSPs rely on every day.
Full-Tier Solutions LLC works with MSPs that need dependable additional technical capacity and with businesses that need experienced IT help without adding a full-time senior resource. Engagements can range from overflow support and project assistance to migrations, remediation, infrastructure work, and advanced troubleshooting. Services are available remotely nationwide, with on-site work welcomed throughout North Carolina's Research Triangle area.
Need experienced infrastructure help?
Contact
Whether you're an MSP looking for additional engineering capacity or a business looking for direct IT support, send a brief description of the work, environment, or issue and Full-Tier Solutions LLC will help determine the best next step.